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Home Accents FAQ's


Frequently Asked Questions

What size batteries do I need for a wall clock?

It's important to check the Technical Information on the individual product you are purchasing, but most of our wall clocks require at least 1 x AA battery.

How long is the guarantee?
All of our Rūma collections come with a 2-year guarantee as standard, so you can rest easy knowing you've bought a quality piece that will last. Our guarantee doesn't apply to general wear and tear expected with the ageing and use of products.
Are the bowls and platters food safe?
Our accent bowls and platters are not food safe. We do not recommend using them for food or liquids, however there are many ways you can style these beautiful pieces into your home. They can be used for decoration or storage but not for serving food. The bowls can be used to hold small items and trinkets, such as jewellery or other small things in your house. For example, you can use them to hold bracelets or necklaces when you're not wearing them, or even for displaying things you may have collected over the years. The platters can be used for other purposes such as displaying flowers or serving condiments at a party. Mirrored platters work fantastic as drinks trays for entertaining, and you can even use them to hold candles.
What rug would be suitable for high traffic areas?
Low pile rugs are best for areas of high traffic, as they are more durable and hard wearing. Whilst they catch the dirt they will be also be easier to keep clean. Woven rugs are a popular option and are offered in various sizes and shapes to suit different areas of the home. A non-slip pad under your rug will also help to prevent it from moving around on smooth surfaces such as hardwood floors.
What's the best way to hang my new accent on the wall?
Regardless of your wall type, you'll want to make sure that the weight of your decor is distributed evenly and securely. There are various fixings available suited to different walls in the home. If you have plasterboard walls you'll need to consider the weight of what you're hanging as they can't take as much as brick or concrete. If hanging light accents onto plasterboard tacks or nails are usually the most commonly used fixings. They are able to securely fix small clocks and picture frames to the wall. If hanging heavier accents you may look to plasterboard fixings which come varying weight support. If you have thicker walls made from brick or concrete, different options are available when choosing how best to hang your accents. You will want to start with a hole filled with a rawlplug, used to enable the body of a screw to properly attach itself into the wall. They are essential when hanging mirrors, shelves or heavier items as a normal screw may not securely stay in wall. If you rent or would like to minimise wall damage when hanging accents, more temporary or removable options are available such as Command Strips. These use adhesive to stick the wall and the item to hold them together. The larger strips are able to hold up to 16 pounds in weight. It's important to look at the weight of the item you are hanging and research which fixing type suits both the accent and your interior walls.
Where can I make use of woven storage baskets?
Woven storage baskets have many uses around the home. Use them in the bathroom for storing toilet rolls or toiletries, use them in the hallway for shoe storage, or in the living room for blankets and magazines. You can also use them as a hamper or laundry basket. In fact there are so many options, the possibilities are endless and of course means you are channelling that Scandi vibe with aplomb! Who doesn't love a multi-tasker?
How can I make a space brighter with mirrors?
Using a mirror, near where light from a window bounces off it is a great use of natural light. However, the Feng Shui enthusiasts amongst you will know that positioning a mirror directly opposite a window, means energy is bounced back out of the room so some thought should go into the positioning of the mirror. Placing a lamp in front of a mirror, or ensuring the reflection of a lamp is visible in the mirror, helps reflect light into the room. Using mirrors in multiples, or placing in dark corners always helps multiply any light source that is in the room so you can maximise the brightness available.