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Delivery


Standard Delivery - UK Mainland
  • Courier - DHL
  • Delivery To - UK Mainland
  • Delivery Timescale - 1-3 working days
  • FREE for orders to mainland UK over £50
  • £5 for orders under £50

Shipping with DHL

DHL offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD).

Once your order is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. 

Large Item - UK Mainland
  • Courier - Various
  • Delivery To - UK Mainland
  • Delivery Timescale - 7-10 working days
  • FREE for orders to mainland UK over £50
  • £5 for orders under £50 

Our Trusted 2 Man delivery partner will be used for our Large or Heavy items. Delivery of our larger items can take 7 – 10 working days.

Once your order is received our 2 Man Delivery Service will contact you to let you know when they would like to deliver your order. They will provide a date, a delivery slot and a Tracking Link.

Next Working Day - UK Mainland
  • Courier - DHL
  • Delivery To - UK Mainland
  • Delivery Timescale - Next working day
  • Cost - £8.00

Next Working Day only applies to Standard Items to UK Mainland and orders must be placed by 14:30pm. 

Any Next Working Day delivery orders placed after 14:30pm on a Friday, will be dispatched Monday with delivery taking place on Tuesday (with the exception of Bank Holidays).

We aim to get your order to you as quickly and efficiently as possible. Please note, the courier will be selected depending on the size of your parcel/order and location.  

Shipping with DHL

DHL offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD).

Once your order is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. 

Heavy Item - UK Mainland
  • Courier - Various
  • Delivery To - UK Mainland
  • Delivery Timescale - 7-10 working days
  • Cost - £25.00

Our Trusted 2 Man delivery partner will be used for our Large or Heavy items. Delivery of our larger items can take 7 – 10 working days.

Once your order is received our 2 Man Delivery Service will contact you to let you know when they would like to deliver your order. They will provide a date, a delivery slot and a Tracking Link.

Standard Item - Other*
  • Courier - Various
  • Delivery To - Islands and Select Scottish Postcodes
  • Delivery Timescale - 7-10 working days
  • Cost - £20.00

*Other refers to delivery to Islands and Scottish postcodes starting with: AB31-38, AB41-56, HS, IV, KA27-30, KW, PA20-80, PH4-50, ZE, IM, TR, PO, GY and JE.

Shipping with DHL

DHL offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD).

Once your order is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. 

Large Item - Other*
  • Courier - Various
  • Delivery To - Islands and Select Scottish Postcodes
  • Delivery Timescale - 7-10 working days
  • Cost - £75.00

*Other refers to delivery to Islands and Scottish postcodes starting with: AB31-38, AB41-56, HS, IV, KA27-30, KW, PA20-80, PH4-50, ZE, IM, TR, PO, GY and JE.

Our Trusted 2 Man delivery partner will be used for our Large or Heavy items. Delivery of our larger items can take 7 – 10 working days.

Once your order is received our 2 Man Delivery Service will contact you to let you know when they would like to deliver your order. They will provide a date, a delivery slot and a Tracking Link.

Heavy Item - Other*
  • Courier - Various
  • Delivery To - Islands and Select Scottish Postcodes
  • Delivery Timescale - 7-10 working days
  • Cost - £75.00

*Other refers to delivery to Islands and Scottish postcodes starting with: AB31-38, AB41-56, HS, IV, KA27-30, KW, PA20-80, PH4-50, ZE, IM, TR, PO, GY and JE.

Our Trusted 2 Man delivery partner will be used for our Large or Heavy items. Delivery of our larger items can take 7 – 10 working days.

Once your order is received our 2 Man Delivery Service will contact you to let you know when they would like to deliver your order. They will provide a date, a delivery slot and a Tracking Link.

 

All Ruma items are dispatched from our own warehouse in West Yorkshire using one of our partner couriers. Most items will be delivered between 7.30am and 6.00pm (Monday to Friday) although some couriers may be slightly earlier or later. You will be notified via email and/or SMS when your item(s) has left our warehouse so you are able to track your order.

The above timescales are our best estimate and that we aim to beat them in most cases. However, in busy periods, the above times may be slightly extended.

We are currently unable to deliver to Europe (including Ireland & Northern Ireland). We are working hard behind the scenes to overcome this problem and hope to be able to offer a solution in the near future.